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Discounts applied

The different discounts applied may vary depending on the size of the budget: -In case of lowering the volume of the order, it shortchanges the discount * . -In case of increasing the volume of the order, would increase the discount * . * For minimum orders.


Web Order - provisional budget

Orders placed via the web will get immediately a provisional budget. This budget is provided for informational purposes and therefore will not be valid until the commercial team of Idiliq verify the availability of the products ordered, as well as the possible existence of other expenditures to include (transport, ... )


Generalities

Cualquier pedido implica la aceptación sin excepción de la totalidad de las condiciones de alquiler y venta siguientes, salvo acuerdo previo firmado entre las partes. El cliente acepta estas condiciones generales en caso de tratar con nosotros o hacer uso de nuestro material.


Prices and price variation

The prices of our catalogs are quoted as examples. Idiliq reserves the right to change prices at any time. Our standard rental prices are without VAT for a maximum duration of 8 days. These prices do not include possible transport services, special mounting , nighttime or other extra services ... Where the duration is more than 8 days, were applied immobilizing coefficients different according to the rental period. These coefficients are available to the client requesting them.


Last minute orders

Any request made with less than 24 working hours prior to departure of the material from our warehouse will be subject to a rate increase of 10 %.


Additional services

The costs relating to additional services (transport, installation, etc. ) are indicative. They were translated accurately when we have more data about the event (location, hours of delivery/collection of material, etc. )


Night shift

Expenses can arise of nighttime for deliveries or collected with schedules included in the time slot of 22:00 to 8:00 (at the time of listing budgets initially, Idiliq does not always have knowledge of the exact time of the event). Idiliq reserves the right to add in any time expenditure of nighttime in the event that the final timetable of the event are included in the night strip. We do not apply nighttime expenses for fairs.


"Internal use" or "Outdoor"

Before you accept your budget, it is necessary t oread carefully the uses of each product: 'Use Inside'. The product can be only used in enclosed spaces. Use 'outside'. The product can be used both in open spaces as well as indoors. Check the information on the use of our products, which is clearly reflected in its budget. The improper use of the materials can cause damage to our products or leave them useless. Idiliq reserves the right to invoice the customer for the damage due to misuse.


Obligation of the lessee

By accepting this budget, the client is the only one responsible for the material throughout the rental period, with regard to possible damage caused (stains, burns, cuts....). The transfer of responsibility towards the customer is effective or the pickup at our warehouse by the customer or on the place of delivery. This responsibility from the customer exists until the pickup by our company or the return of the material to our warehouses. If the material has suffered some theft, loss, or damage (to use out of the ordinary), Idiliq reserves the right to charge up to 100% of the value of the affected parts. The client must not alterate or repair the material although they are minimal. At the time of the collection of the material the borrower declines all responsibility with respect to objects or any material deposited inside, underneath or on top of the rented items. At the time of delivery, customer will sign the delivery note by checking the State as well as the amounts of the requested material.


Deadline for confirmation of the budget

This deadline may be more or less distant from the date of delivery depending on the product that comes stock. It may come from Paris or warehouse stores beyond. For idiliq can respond correctly your order is important to confirm the order before the deadline stated in the budget. Otherwise idiliq no commitment with the availability of the products ordered.


Payment in advance

In case of payment in advance (partial or total), the client must send the proof of payment of the corresponding amount by fax or email, 24 hours before the delivery at the latest. Otherwise Idiliq reserves the right to cancel the order.


Partial or total cancellation of the order

In case of partial or total cancellation of the material, the client must pay penalties on the amount canceled: Within a minimum of 30 days before the event: 15%. Between 29 and 15 days before the event: 25%. Between 14 and 3 days before the event: 50%. 3 Days or less before the event or if furniture is delivered: 100%.


Availability

Our society declines all responsibility regarding the availability of the material when confirming the order. In case of non-availability or force majeure, our society reserves the right to offer an equivalent material allowing to ensure the intended target.


Budget's validity

Our rental and sales budgets are valid for 15 days. After this date the budgets do not commit us, unless they have been renovated for a new period.


Deposit

In case the client is going to transport the material rented by its account in at any time during the contracted rental, Idiliq reserves the right to require a deposit for the amount stipulated by (amount calculated on the basis of the rented material). It is important that in such a case the client specify Idiliq its intention to transport the material so we can reclaim the corresponding deposit.


Sign the delivery note when receipt the goods

The delivery of the material the customer must review and sign the delivery note. In case of failing to notify in writing the potential damage of the material made available by Idiliq, within a maximum of 24h after delivery, the material delivered by Idiliq is considered in good condition and will have to return as such. In the absence of signatories, the delivery will be considered as correct and accepted by the customer.


Material displacement and Asurance

The displacement of idiliq material by the customer without prior notice, may cause serious problems (improper handling of the material on the part of the customer, loss of the materials ... ). Any damage or loss of material due to a shift on the part of the customer, without prior written notice to our offices in Madrid or Barcelona, an additional cost to assume on the part of the customer. Idiliq reserves the right to charge up to 100% of the value of the affected parts.


Delay in material return

The delay in the return of the material involves the billing of a compensation, calculated at the rate applicable and eventually the billing for the all the costs and damage caused by failure to return and its consequences.


Late payments

The delays in payment will entail the payment of interest from the first day at the statutory rate.


Free Transport Paris Center

Free transport for rental orders over 800 Euros (VAT not included) in Paris Capital. For orders less than 800 Euros transportation cost is 150 euros.


Material reservation

Idiliq do not reserve furniture untill the confirmation of the budget.


Budget confirmation

The order confirmation wilol be effective once we receive the signed budget by email.



Electrical appliances order

Electrical appliances order: Coffee machine, Fridge,water source, microwave..., has to be accompanied by furniture order.


Fair Deliveries

Idiliq cannot guarantee to deliver at a specific date and hour. Idiliq compromise is to deliver at the latest the previous day of the starting day.


Idiliq only trade with professionnals


Fridge

Fridge rental is only possible if there is an order regarding furniture.


Transport when added during event

When furniture is added once event started , the delivery transportation cost is 80 eur for any kind of volume.(for Madrid and Barceloan center.)


Extra charge for event where delivery is over first floor and under -1 floor.

When delivery is over first floor or under-1 idiliq may charge an extra.


Minimun order

There is a minimum order of 300 eur (without VAT) in furniture.


Get to know idiliq

  • idiliq | the company

    Presentation of the company

  • idiliq | facilities

    Installations and equipment

  • idiliq | location

    Location: Maps, StreetView

  • idiliq | showrooms

    Showrooms, Permanent Exhibition

  • idiliq | exhibitors / firms

    Exhibitors / firms

idiliq | facilities

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Idiliq offers modern and spacious facilities at its headquarters in Madrid and its delegation of Barcelona. These facilities will be expanded in the coming months with the launch of our delegation in Paris, that give us new warehouses and offices in a strategic point for the company's logistics at European level.
We also have facilities in Madrid and Barcelona, with more than 3,500 square meters of storage space and maintenance. The offices and showrooms are located physically in the same facilities, but in clearly defined spaces.

Our most important facilities are:

  • More than 3,500 square meters of storage space and logistics, where we have our products in perfect condition, palletized, protected and packaged to depart to the next destination. 
  • More than 400 square feet of showrooms.
  • Our commercial department, administration and customer service are working in offices located in our delegations of Madrid and Barcelona, with more than 300 square meters of office space and file. 
  • We have own photo studio, equipped with the most modern equipments for digital photography, lighting and set. 
  • Our design studio is the ideal space of work for the department of design of idiliq, where projects are being developed for 3D computer graphics, distribution plans, advertising media, audiovisual, etc. .. 
  • Our department of Internet marketing and technology offers the most modern equipment, with 120 square meters of facilities located in Asturias, from where our servers are managed and coordinated our presence on the internet and our marketing strategy and social media.


In addition to the facilities already mentioned, we give paramount importance on technology in our daily work. In this regard, we have developed a comprehensive CRM-ERP, a computer system developed entirely by our team and that remains in continuous update since 2005, allows a collaborative work, and coordinated among all departments of our company. Place in all our delegations, facilitates a attention to the client in real time, manages all aspects of administrative and logistics of our company, in addition to having modules and tools of direct marketing, online marketing, audiovisual media, automated generation of catalogs, etc. .. Our CRM-ERP is a key part of our success, the core of our management and daily work.